Branding vs Marketing: Why Your Business Feels Invisible
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Oftentimes, businesses come to me saying that they feel invisible or stagnant. They may have worked hard on creating strong branding, yet it’s not paying off because nobody is noticing them.
This is where marketing comes in – making your brand recognisable and noticeable to the people that matter most.
Today, I’ll go through branding and marketing, the difference between the two and how they are used together.
What is branding?
Branding is how your business is perceived. This could be luxury, friendly, approachable, budget – it’s all specific to your business.
A strong brand has the following:
- Clear purpose & positioning: a mission statement, targeted at a specific audience with a differentiated value
- Consistent messaging: unified colours, tone and narrative across social media, print media and beyond
- Emotional resonance: connects with people’s identity, aspiration or status
- Distinct visual identity: recognisable logo, colours and typography
- Trust signals: testimonials, social proof, case studies – examples of their good work
- Consistency: effective strategies to evolve, grow, and stay relevant
A brand that wonderfully demonstrates the power of branding is Apple. Whilst innovative (Android users, you are too, it’s ok), on a surface level, Apple don’t offer anything too unique. There are plenty of brands that offer similar or even superior products and hardware at a more affordable price point, yet Apple has spent two decades growing and dominating the tech space.
Here’s what they do right:
- Identity first: when somebody buys an Apple product, they’re signalling status, creativity and minimalism
- Ecosystem: all software, hardware and services are tightly integrated, making switching costly and impractical. Once you buy one Apple product, you’re locked in
- Relentless consistency: from their store, to their adverts, to their products, Apple constantly emphasises its clean, minimalist branding.
There are many other factors that go into Apple’s strong branding, but it’s a great case study to show its importance.
What is marketing?
Marketing is the act of communicating your value as a business to your audience, usually on a large scale. This can be done through methods such as:
- Print media marketing
- Social media marketing
- Email marketing
- Networking and events
Unlike branding, there is no one-size-fits-all ‘strong’ marketing strategy that applies to all businesses. This is why businesses often hire marketers (wink wink, nudge nudge) to create a specific strategy for their brand, product/service, and audience. However, there are still some main points that each marketing strategy should try to tick off:
- A clear, measurable goal: otherwise, you’ll be shooting in the dark. You can measure by tracking KPIs (Key Performance Indicators) and specific metrics such as CTR (Click Through Rate) and engagement
- Deep understanding of your market and target audience: knowing what you’re entering into will reduce costs and time wasted
- Consistent messaging: similar to branding, ensuring your message is consistent makes you more recognisable.
There is a popular rule in marketing called the ‘Rule of 7’. It states that a potential customer needs to see or hear a brand’s message about seven times before they will consider taking action. Seems crazy, right? But it makes sense – accumulating information about a brand over time builds trust. Someone might scroll straight past your advert the first time, but by the 7th, they have multiple cases where they have come across you, and you may finally pique their interest.
Marketing accelerates this process. If done correctly, it promotes your brand through the right channels so the right people are made aware of you and what you do. Over time, this builds up and results in a purchase, enquiry or whatever your specific goal is.
How are marketing and branding used together?
Hopefully, it’s now clear how marketing and branding go hand in hand. By having a strong brand, you set yourself up well for strong marketing campaigns. But why combine the two?
Having a brand with no marketing is like having a voice, but nowhere to speak. On the other hand, marketing without branding is speaking very, very loudly into a bottomless void.
Use marketing to amplify your branding, but always start with branding. Ensure your business is trustworthy, unique and interesting, then use marketing to garner engagement. Branding grabs attention, marketing converts it.
Here are some relevant branding & marketing tips, depending on your brand goal
- Luxury: elevated pricing, high-end packaging, minimalism, selective distribution channels
- Affordable: emphasise pricing, bundle offers, efficiency-focused messaging
- Friendly: conversational tone, human-led content (imagery), friendly customer service
- Reliable: highlight social proof, provide guarantees, emphasise consistent messaging
- Innovative: modern, bold branding and language, emphasise product development
I know, I know. This is all easy to say, but hard in practice. This is why working with a marketer is so important: so you can be assured you’re heading in the right direction.
If you’d like a full analysis of your current branding and marketing, get in touch.